What if my product breaks or arrives defective?

Please contact us as soon as possible, and no later than 10 days after delivery. If the item is damaged or
defective, we’ll send a replacement at no cost to you.

What is your return policy?

We accept returns on unused items within 30 days of delivery. Email us to start the process. Return
shipping for standard returns is paid by the customer.

For full shipping and return terms, see our Terms of Service

BlackForestForge
Email: [email protected]
North Carolina, USA