LEGAL
Last updated: January 2025
BlackForestForge (“we,” “us,” or “our”) operates blackforestforge.com. This page tells you about our policies regarding the collection, use, and disclosure of personal information when you use our site, and the choices you have associated with that data.
Information You Give Us
When you place an order, create an account, sign up for our newsletter, or contact us, we collect information you provide directly, including:
• Name and contact details (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely by our payment providers — we never store full card numbers)
• Order history and product preferences
• Any messages or questions you send us
Information Collected Automatically
When you visit our site, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring pages, pages viewed, and the dates and times of your visits. We collect this through cookies and similar tracking technologies.
We use your information to:
• Process and fulfill your orders, including shipping and returns
• Send order confirmations, shipping notifications, and customer service messages
• Respond to your questions, comments, and support requests
• Send marketing emails about new products and promotions (only if you opt in — you can unsubscribe at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud or abuse
• Comply with our legal obligations
We use cookies and similar tracking technologies to keep items in your cart, remember your preferences, understand how visitors use our site, and measure the effectiveness of our advertising.
You can set your browser to refuse cookies, but some parts of our site may not function properly if you do.
We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed:
• Payment processors — to securely handle transactions
• Shipping carriers — to deliver your order
• Email and marketing platforms — to send order updates and newsletters
• Analytics providers — to understand site usage
We may also disclose your information if required by law, or to protect our rights, property, or the safety of others.
We use commercially reasonable safeguards to protect your personal information, including SSL encryption on our site and secure payment processing. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including any period required to satisfy legal, accounting, or reporting requirements.
Depending on where you live, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Object to or restrict certain processing of your data
To exercise any of these rights, contact us at the address below.
Our site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of our site after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your information, reach out to us:
BlackForestForge
Email: [email protected]
North Carolina, USA
